Conformance is a state held, not a report produced. An organisation conforms at a level when it can evidence that level on request without preparation.
The levels are cumulative. A Level 2 claim requires Level 1 to be satisfied.
The question: do you know what is running?
7.1.1 A single register MUST exist covering every agent in production, irrespective of platform.
7.1.2 Each registered agent MUST hold the identity fields in 2.2.
7.1.3 Reconciliation MUST meet the requirements of 5.4.
7.1.4 Coverage MUST be measurable and stated as a figure: agents registered divided by agents discovered.
7.1.5 Agents discovered but not registered MUST be recorded and resolved per 5.4.3.
Evidence: the register, the most recent reconciliation record with method and discovered-but-unregistered count, and a stated coverage figure.
Failure signature: the organisation produces a list but cannot say whether it is complete. A list of unknown completeness is not a register.
The question: does a named person answer for each one?
7.2.1 Every agent in production MUST have a Business Owner recorded as a named individual.
7.2.2 Every agent MUST have a stated outcome with a baseline, or "not captured" recorded per field 11.
7.2.3 Every agent MUST have a cost per successful outcome produced by a stated and consistently applied method. Estimates are permitted at this level where flagged.
7.2.4 The four accountabilities MUST be assigned per 3.7.
7.2.5 The count of agents in production without a Business Owner MUST be zero.
7.2.6 Agents in negative unit economics MUST be identified and flagged per 6.2.2.
Evidence: register with owner fields at 100% coverage for production agents, outcome statements with baselines, cost figures with stated method, accountability assignments.
Failure signature: ownership recorded as a team or a platform group. Cost recorded as total programme spend rather than per outcome. Outcomes stated as efficiency or productivity with no baseline. Each produces a register that looks populated and answers nothing.
The question: does the estate operate on a cadence, with evidence?
7.3.1 No agent MAY enter production without a promotion record per 5.2.
7.3.2 The estate review MUST operate per 5.1 with recorded decision rights.
7.3.3 Review triggers MUST be defined across all five control surfaces per Section 4 and monitored between reviews.
7.3.4 The review cadence MUST meet 5.3, including the materiality threshold being defined and stated.
7.3.5 Cost per successful outcome MUST be measured rather than estimated.
7.3.6 Retirement criteria MUST be defined for every agent in production.
7.3.7 The organisation MUST be able to evidence at least one agent retired or demoted as a result of an estate review decision within the preceding twelve months.
7.3.8 Promotion, review and retirement records MUST be retained for a defined period and traceable by an assessor without reconstruction.
Evidence: promotion records, estate review minutes showing decisions rather than attendance, threshold monitoring records, and at least one executed retirement or demotion with the decision that caused it.
Failure signature: reviews take place and nothing is ever stopped. An estate review that has never retired an agent is a status meeting. Requirement 7.3.7 exists because it is the only test in this Standard that cannot be satisfied on paper.
7.4.1 An organisation MAY self-assess and state its level publicly.
7.4.2 A self-assessment MUST state the assessment date and the assessor.
7.4.3 An independent assessment MUST be performed by a party with no delivery responsibility for the agents assessed.
7.4.4 A conformance claim MUST state the level, the assessment date, the scope assessed, and whether the assessment was self-performed or independent.
7.4.5 A claim older than twelve months SHOULD NOT be relied upon.
7.5.1 An organisation MAY claim conformance for a defined subset of its estate provided the subset is stated.
7.5.2 Permitted scoping dimensions: legal entity, business unit, geography, runtime.
7.5.3 A claim that does not state its scope MUST be read as covering the entire organisation.
